one ticket, one chance to become an astronaut
Frequently Asked Questions

Below are a number of questions and answers that we believe will be useful for customers. If you can't find the answer to your question in the list below please do not hesitate to contact us.




What is a Sub-orbital Space Flight? If I win a trip will I experience weightlessness? Will I become an Astronaut?
Launching a Spacecraft into orbit is familiar to most people. In order for a spacecraft to enter into and remain in an 'orbit' the vessel must attain a certain minimum height above the earth.
This height however is far greater than 'the legally defined threshold of Space' which is set at 100 Km above the earth's surface.
Once you have reached a height above 100 Km you will experience weightlessness and are legally in Space and may legally call yourself an Astronaut. Your Astronaut status cannot be taken away. A sub-orbital flight takes you higher than 100Km above the earth.
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How do I play?
Firstly read and understand the terms and conditions of the game and ensure you understand them. Register as a member totally free or login if you have visited before. Then purchase a ticket or tickets up to the monthly permissible maximum per individual player. The ticket numbers(s) you purchase are unique to you and you will be emailed immediately with confirmation of these. You will also be able to access your purchase history via our website archive at any time. As neither Space Miles (IOM) Ltd or www.thespaceshuffle.com can precisely predict the exact timing of any given individual draw you are advised from time to time to re-visit the website and observe the game progress indicator. If you are a winner you will be automatically informed by e-mail. You will then be subject to a simple I.D.verification.
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When are the prize draws made?
The draws are made automatically and controlled by the approved software operated by the company. When precisely the correct, pre-determined number of tickets has been sold the draw is triggered immediately. A winning ticket is selected and identified. That individual game then ceases and the winner is announced. Then, provided no prior announcement is made by Space Miles (IOM) Ltd to the contrary, another identical game commences.
The frequency of the prize draws is solely dependent upon the rate of uptake of tickets N.B. Our 'Prize Draw Indicator' is only meant to be a guide as to when the next draw will take place. It is calculated based on the previous week's uptake of tickets. As the volume of ticket sales per week will vary the indicated date will fluctuate. This fluctuation is bound to be considerable at the beginning of any new game. However as any individual game progresses towards a conclusion the indicator will reflect an increasingly more accurate estimate of the time of a draw.
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How are the draws made?
For each game, when the pre-determined number of tickets is sold and the draw has been triggered the actual winning ticket selection is made by a fully approved Random Number generator (RNG). There is no physical interference with this process.
Generation of Random Numbers is far more complex than most people believe. It is impossible for example for an individual, merely by reciting numbers to create a sequence that is even close to randomness; believe it or not there will be a pattern. Our independently tested & certified ' Electronic Random Number Generator ' is a complex computer mechanism that can remove any form of number-bias. This means that any ticket purchased from Space Miles (IOM) Ltd or www.thespaceshuffle.com has exactly an equal chance of winning a prize as any other. Look out for the 'Countdown Draw Indicator' and this will keep you informed when the draw will take place.
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I am still confused about how it works.
Initially the odds are set at 58,333:1. From time to time these odds will be reviewed downwards giving you a better chance of winning but they are unlikely to change for a year or two. Therefore for the initial draws we will select a winner when 58,333 tickets have been sold per game.
Each ticket is simply numbered. When 58,333 tickets are sold the RNG will effectively pick a number between 1 and 58,333 totally at random. If you own that number, you have won a Space Flight Excursion Ticket. The prize draw will only take place when all the tickets for each individual game have been sold.

Space Miles (IOM) Ltd and www.thespaceshuffle.com reserve the right to change the odds of any given individual game at any given time always provided that the odds are available for inspection on the website and that at least 14 days prior notice to any change is given before the commencement of that individual game.
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Within which Laws and jurisdictions does Space Miles(IOM) Ltd and The Space Shuffle Lottery operate?
Space Miles (IOM) Ltd and the www.theSpaceShuffle.com are governed by laws of the Isle of Man.
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If I win when will I fly?
Currently several operators are offering Space Flight Excursions and fully licensed test fights are expected to start within 2008. Commercial flights are expected to be open to the general public within 2009/2010. This may of course be subject to change. Our initial winners therefore will have to wait until flights become available. In due course as flights become more frequent this 'lead time' will be considerably reduced.
Neither SPACE MILES (IOM) LTD nor www.thespaceshuffle.com can offer any guarantees as to the date and time of your Space Flight. However the full value of your prize will be held in a secure account for your benefit until such times as SPACE MILES (IOM) LTD or www.thespaceshuffle.com can place your booking. You will be consulted at every stage of the booking process and it is expected that you will have at least three months notice of the time and date of your flight.
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How do you notify owners of winning Tickets?
Immediately after each draw a large 'Winner Award Banner' will appear on the main page of the website. If the winner misses the live draw we will email, telephone and write according to the entrant's details as supplied to us. Prizes need to be claimed within a period of six months.
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If I win how do I get my tickets?
If you are a winner we will liaise with you regarding your journey from your home to the relevant 'Space Port'. Obviously every winner will commence their package from a different place. We will also ask you with whom do you wish to travel as your guest. We will then 'bespoke' your travel arrangements in consultation with you. When all the arrangements have been agreed both verbally and then in writing we will issue and send your completed travel documents by courier. You in turn are obliged to have all necessary authority including a valid passport to travel on the dates finally selected.
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If I win how do I get to my point of space flight embarkation?
The tickets you are allocated in your travel package will include all necessary instructions. We will also arrange for you to be picked up from your front door and after your full excursion we will arrange for you to be dropped back again.
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What happens if Space Miles (IOM) Ltd becomes insolvent or ceases trading?
If you are an existing winner your tickets and travel package will remain valid and your prize will be unaffected. If you are a winner and are awaiting your documents, your prize will also be unaffected. If the company ceases trading in the middle of any game, you will receive a refund of your Space Shuffle Lottery ticket price less a small nominal administration charge.
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I understand that if I win I will be subject to a medical and physical examination before I am allowed to fly? How does this work? Is there an upper age limit?
A sub-orbital space flight is more physically demanding than ordinary passenger air travel. You will not however be required to display the level of fitness often associated with NASA Astronauts. Most normally healthy individuals up to the age of sixty years and beyond are probably fit enough to participate. HOWEVER EVERY INDIVIDUAL IS DIFFERENT and hence every individual has to be medically screened.
FOR EXAMPLE If you suffer from a serious heart/lung or circulatory condition it is unlikely you will be permitted to fly. We cannot supply an exhaustive list of what is allowable and what is not. Your prize will include a brief medical check up during your pre-flight training this check up will be the final determination of your ability to fly.
Theoretically there is no upper age limit to taking a Space Flight but in practice you must consider your participation very carefully if you are over the age of 65.
IF YOU ARE IN ANY DOUBT YOU ARE ADVISED TO CONSULT YOU OWN DOCTOR FOR AN INDICATION OF SUITABILITY BEFORE YOU ENTER ANY PRIZE DRAW GAME OFFERED BY SPACE MILES (IOM) LTD OR www.thespaceshuffle.com
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What happens if I win and then cannot fly on the Space Flight?
At anytime up to the confirmation by e-mail sent to you from Space Miles (IOM) Ltd of the allocation of your actual space flight ticket, (and associated terrestrial travel arrangements), you have the option to withdraw from the programme. Any such withdrawal must be received by Space Miles (IOM) Ltd in writing prior to your actual ticket allocation. In the event you choose to do this Space Miles (IOM) ltd will award you a cash reward equal to 50 (fifty) per cent of the value of your prize.
Once all your ticket details have been allocated by Space Miles (IOM) Ltd you will be deemed to have won your prize and any and all further obligations by Space Miles (IOM) Ltd will cease forthwith. If for any Technical or Regulatory reasons or for any other reasons beyond the control of Space Miles (IOM) Ltd your flight cannot be booked by 31/12/2021 you will be awarded the full monetary value of your prize in cash. N.B. On arrival at the point of embarkation of your space flight excursion package you will be subject to a final medical examination to assess your fitness to board the spacecraft and actually participate in your allocated flight.
If and only if you are adjudged by the attendant certified medical examiner to be unfit to fly you may apply to either your space flight provider or Space Miles (IOM) Ltd for a refund on the price of your ticket. The actual amount of any such refund, (if any) will vary from individual to individual and space flight provider to space flight provider. In such a case Space Miles (IOM) Ltd undertake to give you all reasonable assistance to obtain any available refund.
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If I win does it affect any of my Insurance Policies?
It is almost inevitable that any form of normal Travel Insurance or Life Assurance Policy will be automatically void once you embark upon a Space Flight Excursion. This may have significant consequences on your family or even your home and mortgage. New insurance products are currently being devised to cover such excursions. As all individual circumstances and requirements will differ in this regard we will discuss this with you on a one to one basis. Dependant on your individual requirements an allowance within the value of your prize will be made to provide insurance cover during your Space Flight but you must understand that this cover may not be a complete substitute for your existing policies. SPACE MILES (IOM) LTD AND www.thespaceshuffle.com will endeavour to fulfil your requirements but can make no guarantees in this area
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Do I have to pay a membership fee?
No, registration is FREE. So you can register & buy Numbers now.
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Can I get copies of the legal documentation?
Yes, all legal documentation can be verified by your solicitor. You can download & print these out first if you wish.
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How many times can I enter?
At Space Miles (IOM) Ltd and www.thespaceshuffle.com we take your personal financial security very seriously and we do not condone or encourage players spending more than they can afford. For your own protection we limit the amount you may spend with us per month. Currently we limit this to a maximum of US$500 per calendar month equivalent to 20 entry tickets per person.
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I am on state benefits. If I win a Space Flight prize, would this effect my benefit payments?
Generally speaking no but it is your responsibility to establish your position.
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Within which Laws and jurisdictions does Space Miles(IOM) Ltd and The Space Shuffle Lottery operate?
Space Miles (IOM) Ltd and www.thespaceshuffle.com is legally licensed to operate under the Isle of Man Online Gambling Regulation Act 2001. Click Here to see the License (PDF). Our License is issued by the Isle of Man Department of Home Affairs and we are Regulated by The Gambling Supervision Commission. Click Here to see our listing on the authority's website (SPACE MILES (IOM) Ltd).
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PLEASE NOTE
DUE TO CURRENT LEGAL RESTRICTIONS WE WILL NOT ACCEPT ANY WAGERS FROM ANY CUSTOMERS OR ANY PARTICIPANTS OF ANY NATIONALITY IN ANY GAME WHERE THEIR PARTICIPATION WAS INITIATED RECEIVED OR OTHERWISE CREATED AND EMANATED FROM WITHIN THE UNITED STATES OF AMERICA.
theSpaceShuffle is brought to you by Space Miles (IOM) Ltd, Burleigh Manor, Peel Road, Douglas, IoM, IM1 5EP Company No 120627C